Before reaching out to our support team, please check out these answers to our most-asked questions.
Things is available for Mac, iPad, iPhone, and Apple Watch. We don’t make Things for Android, Windows, the web, or other platforms.
If you just need to add to-dos from a non-Apple device to Things, you can use our handy Mail to Things feature. You can also use the iCloud website to enter to-dos into Reminders and then import them into Things later.
In the Safari app on your Mac, click the Show Downloads button near the top-right corner of the Safari window. The button isn’t shown if the downloads list is empty. Do any of the following: Pause a download: Click the Stop button to the right of the filename in the downloads. These days you can find all sorts of things online, from audio books to flash files, from sound effects to CSS templates. Below we compiled a list with over 100 download sites that serve that purpose. We will also try to keep the list updated, so if your favorite download site is not here, let us know about it with a comment.
Things currently does not have any dedicated collaboration features (collaborating on a specific list or task).
You can, however, share one Things Cloud account with someone else to collaborate on the entire content of that account.
To just send a list of to-dos as plain text to someone else you can use the share feature, or you can use Mail to Things to create to-dos in someone else’s Inbox through an email.
Is Things a single purchase for all devices? – No. Things for Mac, Things for iPhone, and Things for iPad are sold separately – here’s how to buy the apps. If you have more than one Mac or multiple iPhones or iPads, you can install the app without additional cost on all of your devices of the same kind - here’s how.
Are there bundles for all three apps? – No. Developers are unable to provide bundle pricing for combinations of iOS apps and macOS apps. This is something for which Apple doesn’t provide a mechanism.
Are there discounts for education, businesses, previous owners of the app? – We can’t offer any discounts ourselves because we’re selling Things through Apple’s App Store and Apple doesn’t provide us with to give discounts.
If you are a student or teacher, please ask your institution if they are part of Apple’s Education Program which offers discounts.
If you are buying for a business, please check out Apple’s Volume Purchase Program.
Are you upgrading from Things 2 to Things 3? Have a look here.
Things for Apple Watch requires watchOS 5 or better and a Things Cloud account.
If you’re having trouble with the watch app, please check out our troubleshooting steps as well as our general tips on how to use the app.
Since you bought the app directly from Apple through the App Store, you have to ask Apple directly for a refund (developers can’t give refunds). Find Apple’s guidelines on refunds here.
Have you got a new device or did you have to wipe your old one? Since you bought Things through the App Store, you can easily reinstall the app. Here’s how.
After you’ve installed Things again, restore your to-dos by logging into your Things Cloud account. Follow the instructions on this page.
You can download our Mac trial version here and use it without limitations for 14 days. It requires macOS 10.13 High Sierra or later.
There’s no way for us to offer iOS trial versions at this time. This option is only available to apps that have in-app purchases or subscriptions. Things is a one-time purchase at the time of download without any additional costs, and therefore Apple’s App Store doesn’t let us offer you a free trial.
Things doesn’t support pinning Quick Find lists to the sidebar/main lists view, but it’s on our list of feature requests.
Things can only read data from Apple’s native Calendar app but if you sync your 3rd party calendar data to Apple Calendar, Things can show it to you as well. Here’s how to set up calendar integration.
At this time, it’s not possible to adjust the font size within Things. This is on our list of feature requests.
While Things doesn’t have native geofencing support, you can use Apple’s Shortcuts app to automate interactions with Things by setting up triggers based on your geolocation, time of day, or other environmental factor. Learn more here.
On the Mac, deleted to-dos and projects go to the Trash. Since there’s no trash on iOS, all deletions are permanent which is why we’ve made deletions a 3-step-process. You can, however, recover the last deleted item: shake your device immediately after a deletion to recover it. On an iPad with an external keyboard, hit CMD + Z.
Invoke Quick Entry with autofill again, wait for 90-120 seconds until you see the error message appear. Confirm it by hitting OK and immediately afterwards reboot your Mac per the on-screen instructions.
To change the email address you are using with Things Cloud, follow these instructions.
Need to reset your Things Cloud password? Here’s how.
Using android file transfer on mac. Things and Alexa do not integrate directly due to technical limitations, but if you can build a workflow that generates emails, you would be able to use Mail to Things to send Alexa’s output to your Things’ Inbox.
At this time, it’s not possible to sort content alphabetically in Things. You can always manually re-arrange to-dos or your own lists in to any order you prefer by dragging and dropping, though.
If you gave your projects a start date, you’ve made them inactive until that date – on which they’ll appear both in your sidebar/main lists view and the Today list. Projects added to the Someday list are also inactive. The sidebar/main lists view only shows you active projects so you don’t get distracted by to-dos you can’t do yet.
If you need help to set up a repeating rule that only repeats on weekdays, weekends, or just specific days, have a look at the instructions on this page.
It’s currently not possible to complete a repeating to-do ahead of its schedule but it’s on our list of feature requests.
If you are making changes to a repeating to-do but the next time the to-do appears those changes are gone you have edited the copy of the repeating to-do, not the template. In order for changes to stick and appear in future copies, you must edit the repeating template. Here’s how.
Don’t forget to check out our full support pages – we cover all the main features of the app and how to use them!
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